Privacy Policy

1. Introduction

Oaktree Group (“we”, “us”, “our”) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website (oaktree.group) or contact us via forms.

2. Data controller

Oaktree Group - DREAMY COTTAGE - LDA -, registered in Portugal at Rua Francisco Lázaro 28 1B, 2785-720, S. Domingos de Rana and contact email geral@oaktreegroup.pt, is the data controller for your personal data.

3. What personal data we collect

We may collect the following personal data when you interact with us:

• Name, email address, telephone number (via contact/application forms)
• Company or organisation (if applicable)
• Details of your inquiry (project type, budget, requirements)
• IP address, browser type, device identifiers and navigation information (for website analytics)

4. Purposes of processing & legal basis

We process your personal data for the following purposes:

• To respond to your contact or service request, provide quotations or budgets (legal basis: contract/pre-contractual measures or your consent)
• To manage our relationship with you, deliver services and maintain records (legal basis: performance of a contract / legitimate interest)
• To improve our website and services, analyse usage and secure our systems (legal basis: legitimate interest)
• With your explicit consent, to send marketing communications or newsletters (legal basis: consent)

5. Retention of data

We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. For example:

• Inquiries that do not proceed to contract: typically retained for up to 12 months from last contact
• Data relating to contractual projects: retained for the duration required by accounting or legal obligations
• Anonymous or aggregated data may be retained indefinitely for statistical purposes

6. Recipients / third-party sharing

We may share your data with trusted service providers (e.g., IT hosting, analytics, legal/accounting advisors) under contract and only for the specific purposes listed above. We will not sell your personal data. Data transfers outside the European Economic Area will only occur with appropriate safeguards.

7. Your rights

Under the EU General Data Protection Regulation (GDPR) and Portuguese law, you have the right to:

• Request access to your data
• Request correction or update
• Request deletion (“right to be forgotten”) if no longer needed for the original purpose
• Object to or restrict processing
• Request portability of your data, where applicable
• Withdraw consent at any time (when processing is based on consent)
  

To exercise your rights, please contact us at geral@oaktreegroup.pt. You also have the right to lodge a complaint with the supervisory authority in Portugal (Comissão Nacional de Proteção de Dados).

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. However, no system is completely secure and we cannot guarantee absolute security.

9. Cookies and tracking

We use cookies and similar technologies (see our Cookies Policy) to enhance website performance, analyse usage and personalise content. You may choose to disable cookies via your browser settings, but doing so may affect some functionality of the site.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website and will apply from the date of publication.

11. Contact details

If you have any questions about this Privacy Policy, please contact:

OakTree Group
Address: Rua Francisco Lázaro 28 1B, 2785-720, S. Domingos de Rana, Portugal
Email: geral@oaktreegroup.pt
Phone: +351 913 483 391

Date: Nov 2025